You have Questions? We have answers.
We thank you for choosing us for your veiling needs. You are the reason for our success and continue to invite you to share our store with friends and family. Use any of your social media to tag us share us pin us. Everything you do for us we are very grateful for.
God bless you!
God bless you!
where are you based from? donde estan localizados?
California, USA
How quickly do you ship stock items? Cuanto tiempo demora para procesar pedidos?
We strive to ship ALL orders out as quickly as possible and most orders are shipped within 24hrs unless it's a holiday.
Todos los pedidos salen lo más pronto posible. La gran mayoria salen durante las primeras 24 horas con excepcion los dias festivos.
Todos los pedidos salen lo más pronto posible. La gran mayoria salen durante las primeras 24 horas con excepcion los dias festivos.
i haven't receive my package. no he recibido mi paquete.
Once your order is processed we will send you via email a tracking number. Once tracking is updated & scanned by USPS, Zuri's Collections is no longer responsible for any lost, stolen, or damaged packages. We do not have control over your packages once it leaves our facility.
If you have not received your package but received a tracking number we recommended contacting USPS.
Todos los paquetes son enviados por USPS y seran tramitados por ellos. Zuri's Collections le enviara un numero de seguimiento via correo electronico y no sera responsable apartir de ser recibidos por USPS.
Si no recibe su paquete les recomndamos contactar a USPS.
If you have not received your package but received a tracking number we recommended contacting USPS.
Todos los paquetes son enviados por USPS y seran tramitados por ellos. Zuri's Collections le enviara un numero de seguimiento via correo electronico y no sera responsable apartir de ser recibidos por USPS.
Si no recibe su paquete les recomndamos contactar a USPS.
How much is shipping in the usa? Cuanto cuesta el envio en usa?
STANDARD 5 DAYS:
1-2 ITEM= $4.50
3-4 ITEMS $5.50
5+ ITEMS = $7.00
USPS PRIORITY 2-4
FLAT RATE $8.15
1-2 ITEM= $4.50
3-4 ITEMS $5.50
5+ ITEMS = $7.00
USPS PRIORITY 2-4
FLAT RATE $8.15
DO YOU SHIP INTERNATIONALLY? HACEN ENVIOS INTERNACINALES?
- ANY CUSTOM FEES ARE BUYERS RESPONSIBILITY!! WE DO NOT MODIFY INVOICES!
- Any in stock item(s) takes 2-5 BUSINESS days to PROCESS & SHIP. Once shipped, packages can take 15-60 BUSINESS days to be delivered. All orders are shipped through USPS. You will receive an email update with tracking info as soon as you order has been shipped.
- IF NOT RECEIVED PLEASE REFER TO QUESTION 3. SAME RULES APPLY.
Do you guarantee shipping arrival times? Garantisan el dia en que llegue mi pedido?
Unfortunately we cannot guarantee, nor will we be responsible for the dependability and timeliness of the shippers we use. Due to unusual circumstances, weather and other factors… we can only advise when an item SHOULD arrive. WE WILL NOT be responsible for a shipper’s performance that was out of our control.
Desafortunadamente no garantizamos el dia en que llegue ni nos hacemos responsables de fechas de arribo. Solo podemos dar la fecha estimada a llegar.
Desafortunadamente no garantizamos el dia en que llegue ni nos hacemos responsables de fechas de arribo. Solo podemos dar la fecha estimada a llegar.
Returns & Exchanges Cambios o devoluciones
We apologize for the inconvenience, but we are not accepting returns or exchanges at this time.
De ante mano pedimos disculpas pero no podemos aceptar cambio o devoluciones. Favor de revisar el color diseños y material que va a adquirir.
De ante mano pedimos disculpas pero no podemos aceptar cambio o devoluciones. Favor de revisar el color diseños y material que va a adquirir.
e-mail Correo electronico : [email protected]
or on Facebook o por facebook: www.facebook.com/zuris.collection
or on Facebook o por facebook: www.facebook.com/zuris.collection
UPDATED DATES WE DO NOT DO ANY SHIPMENTS FECHAS QUE NO REALISAMOS ENVIOS
Answer to question 8